Volume 3, Number 1 (Fall 2003)

THE EDITOR'S COLUMN

Ilze Zigurs

INTRODUCTION TO THE SPECIAL SECTION

"Moving Towards Chapter Three"
Thomas Stafford and Carol Saunders, Guest Editors

RESEARCH ARTICLES IN THE SPECIAL SECTION

"Complementing Self-Serve Technology with Service Relationships: The Customer Perspective"
Ulrike Schultze

"Web Service for Knowledge Management in E-Marketplaces"
Rahul Singh, Lakshmi Iyer, and A.F. Salam

PRACTICE ARTICLES

"Explaining the E-Commerce Shakeout: Why Did So Many Internet-Based Businesses Fail?"
Janet Rovenpor

OUTLOOK ARTICLES

"Restructuring in Financial Services: A Transaction Cost Perspective"
Paul Mulligan and Steven R. Gordon

Current Volume
    Vol 6, 2007-2008

Previous Volumes
    Vol 5, 2006-2007

    Vol 4, 2005-2006

    Vol 3, 2003-2005

    Vol 2, 2002-2003

   Vol 1, 2001-2002