The e-Service Journal publishes regular research articles, applied articles in the practice and outlook categories, reviews, and responses . Detailed descriptions and instructions for each article type are available by following the appropriate links above. The Scope & Coverage section examples of topics that are of interest to the e-Service Journal across all categories of articles.

From time to time, the e-Service Journal publishes special issues or sections that are focused on themes related to e-business or e-government. Researchers who are interested in guest editing such a special issue or section of the journal may submit a one-page proposal that outlines the theme, the topics to be covered and names of potential contributors, along with short bios of the proposed guest editors.

Any paper submitted to the journal must be original, previously unpublished, and currently not under consideration for publication elsewhere. Papers presented at conferences can, with appropriate changes, be considered for publication in the journal. All submissions will undergo a review process.

Detailed style guidelines for the final version of the article are provided as a guide to prospective and accepted authors.

From time to time, the e-Service Journal will publish special issues focused on themes related to e-Business or e-Government. Researchers who are interested in guest editing such a special issue may submit a one-page proposal (outlining the theme, the topics to be covered and names of potential contributors) along with short bios of the proposed guest editors.

All paper submissions and special issue proposals should be sent as e-mail attachments (in MS Word or similar format) to editor@e-sj.org. The e-mail should include a statement by the contact author that the paper is an original paper that has neither been published elsewhere nor is under consideration for publication elsewhere.